Inmate Phone and Video Visitation Service in Seguin, Texas

The buyer seeks a vendor to provide inmate telephone and video visitation services for a government authority located in Seguin, Texas. The telephone system must collect and store real-time call detail records centrally and on-site, generate frequency reports in chart format, and support access for at least 100 authorized users. Inmate terminals must connect across a 100 Mbps dedicated Ethernet network and provide video visitation access through a local area network or broadband internet connection using a computer or laptop with a web camera and headset. Only onshore USA organizations are eligible to bid, and the work will be performed offsite. Vendors may submit responses digitally by email or online, and all questions must be submitted no later than November 18, 2026.