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RFP opportunity

Workers Compensation Third Party Administrator Services RFP Questions

Submission deadlineNov 30, 2026See documents for time and submission instructions
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About this opportunity

AI summary

The buyer seeks a vendor to provide workers' compensation third party administrator services for the city's self-insured workers' compensation program. Required duties include superior claims handling and tracking, cost-efficient claims processing, remote access for reporting new claims and reviewing case files, and fostering positive employee relations through continuous communication with injured workers and human resources. Eligible applicants are restricted to onshore USA organizations, and the work will be performed offsite. The contract period will run for three years, and all questions must be submitted no later than November 23, 2026.

Buyer and opportunity details

Client
Risk Management Department

Scope of work

  • Workers compensation third party administrator services
  • Claim intake process
  • Adjuster staffing and indemnity claim assignment
  • Online access to claim information and training
  • Ad hoc and monthly claim reporting
  • Security measures to protect claim management system confidentiality
  • Supervisory review and direction for open claims
  • Risk control resources and managed care solutions
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