Salesforce Sales, Service, Marketing, Data 360, and MuleSoft Services

Covered California seeks an onshore USA organization to deliver day-to-day maintenance and operational support for its existing enterprise Salesforce, Data 360, and MuleSoft environments. The contractor will perform offsite work across a three-year contract term, maintaining system updates, single-instance Sales and Service Cloud functionality, Marketing Cloud journeys and campaigns, and MuleSoft integrations. Applicants must submit questions by November 5, 2026. Proposals must be submitted electronically via email to [email protected] and include complete qualification forms, staff references, required administrative attachments, and a certified cost proposal. Covered California will evaluate proposals in two phases covering administrative requirements and technical criteria, with cost scores and applicable small business or DVBE preferences factored into the final score.