What the buyer needs
AI summaryThe State of North Dakota Department of Health and Human Services, Economic Assistance Division, is seeking information and strategy discussions regarding software solutions for generating manual and digital correspondence. The State requires a cloud-based solution that complies with federal regulations and WCAG 2.1 Level AA standards while empowering business units to modify text and content without developer assistance. Only USA organizations are eligible, and performance of work will be offsite. Suppliers should complete and submit the Response Form via email to reserve a one-hour virtual discussion slot on a first-come, first-served basis. No contract award will result from this Request for Information.
Scope of work
- Virtual 1-on-1 strategy discussions on correspondence and notice generation software
- Feedback on current conditions and future state requirements for client notices
- Recommendations for supplier personnel roles essential to program success
- Input on costing collection methods and costing templates
- Estimates of average total system costs including initial cost and maintenance
- Input on realistic project timelines and implementation schedules
- Discussion of integration with SPACES and transition from OpenText Exstream
- Guidance on achieving Web Content Accessibility Guidelines (WCAG) 2.1 Level AA compliance
Minimum qualifications
- Experience in the development and support of software solutions for generating manual and digital correspondence for Economic Assistance programs and Medicaid
Documents to include with your response
- Strategy Discussions for PDF Generation Software Response Form
How to submit
- Method
- Instructions
- Complete and send the Strategy Discussions for PDF Generation Software Response Form via email to the Point of Contact