What the buyer needs
AI summaryThe Maryland State Department of Education requires an authorized reseller to renew its Diligent Community software subscription, which the State Board of Education uses as its primary paperless board management platform. The contractor must provide the platform, training, and ongoing accessibility maintenance and compliance audits. Eligible bidders must be authorized Diligent Community resellers with at least two years of experience reselling Diligent software and at least two relevant references. Bidders must submit questions in writing by November 10, 2026, and submit electronic bids via eMaryland Marketplace Advantage by November 13, 2026, at 2:00 PM. Submissions require a letter of interest, a qualifying resume, and a signed Exhibit A bid form. The department will evaluate bids based on the lowest price among vendors that satisfy all mandatory requirements. The contract term runs from approximately November 24, 2026, through November 30, 2027, with total costs capped at $50,000.00.
Scope of work
- Diligent Community Platform renewal
- Training personnel in the use of the platform for the full term of the contract
- Accessibility compliance audits conducted periodically, but no less than annually
- Accessibility remediation within thirty days of notification of non-compliance
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Lowest price total on Exhibit A - Bid Form among vendors meeting all mandatory requirements | Not specified |
Minimum qualifications
- Minimum 2 years' experience in reselling Diligent software
- At least 2 references that relate to the experience listed in the Scope of Work
- Authorized reseller of Diligent Community
- Registered to do business with the State of Maryland
Documents to include with your response
- Letter of interest
- Resume demonstrating the required qualifications for the services requested
- Signed bid form Exhibit A including all final costs
- Supporting itemized pricing
- Updated W-9 (if not previously done business with MSDE/State of Maryland or significant time has elapsed)
How to submit
- Method
- Electronic via the agency portal
- Instructions
- Submitted electronically through eMaryland Marketplace Advantage (eMMA) following the Quick Reference Guides labeled 3 - eMMA QRG Responding to Solicitations (IFB) for single envelope submissions.