What the buyer needs
AI summaryThe buyer seeks a vendor to provide user experience and discovery lab design services across four main areas. The requested scope includes user discovery services, usability and design services covering UX, DX, and UI, accessibility design services, and post-release usability and accessibility services. Work will be performed offsite. Eligibility is global and worldwide. The contract period will run for one year with an allocated budget of 150,000 USD per year. Applicants can submit responses digitally via email or online by the deadline of December 11, 2026. All questions regarding the solicitation must be submitted no later than November 27, 2026.
Scope of work
- User discovery services including secure user research, interviews, journey mapping, and systems mapping
- Audience and early adopter mappings, exploratory research, and user testing and feedback sessions
- Supporting the design of sustainable user feedback flows
- UX, DX, and UI ideation, prototyping, wireframing, and visual identity support
- UX/UI design services for emerging FOSS security-enhancing, privacy-enhancing, and circumvention technologies
- Offline-first UX/UI design and development, and privacy-first design
- Accessibility design services including audits, digital accessibility trainings, and technical implementation of improvements
- Post-release usability and accessibility services
How to submit
- Method
- Email or Online
- Instructions
- Response can be submitted digitally via Email or Online.