Information Technology Service Management Platform Licensing Services for Alto

Alto seeks proposals for information technology service management platform licensing services, including configuration management database, incident, change, and request management. The platform must provide user licenses for 150 fulfiller users and 1,700 general users, track physical and cloud-based IT assets, and support potential future asset categories such as business processes and physical infrastructure. Only onshore Canadian organizations are eligible to bid. Proponents must submit questions by November 23, 2026, and deliver their digital proposals offsite via email or online by November 30, 2026. The evaluation weights rated technical criteria at 65% and the pricing structure form at 20%, with pricing submitted separately in Canadian funds inclusive of all costs.