What the buyer needs
AI summaryEast Hartford Public Schools requests proposals from qualified vendors to provide, integrate, and implement a unified, multilingual communications platform for students, families, and district staff. The desired platform must support multiple communication modes for messages and emergency alerts, direct messaging with live two-way translation, newsletter creation, attendance notifications, and secure document delivery. Eligible bidders must not owe delinquent taxes to the Town of East Hartford and must meet specified insurance requirements upon award. Vendors must submit proposals to the Communications Office at 1110 Main Street, East Hartford, CT 06108, plainly marked with the proposal details, by 12:00 PM on December 10, 2026. Potential bidders must submit questions by email to [email protected] no later than 4:00 PM on December 2, 2026.
Scope of work
- Unified communication hub for students, families, and school and district staff
- Notifications and messaging via email, text, voice, and app, including emergency alerts
- Multi-language translation across modalities, including two-way translation in direct messaging
- Integration with PowerSchool (SIS) for automatic and custom distribution lists and data extraction
- Analytics and data reporting on delivery, opening, link clicks, and communication
- Newsletter creation, event calendar syncing, conference scheduling, and RSVP event invitations
- Secure document delivery for sensitive student files and attendance notifications with response options
- Mobile applications for users and support, onboarding, and training services
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Overall quality of the firm's RFP response and applicability to the needs of EHPS | Not specified |
| Relevance of experience | Not specified |
| Strength of references | Not specified |
| Pricing | Not specified |
Minimum qualifications
- Properly qualified by experience and facilities to carry out obligations of the contract
- Not delinquent in tax obligations to the Town of East Hartford
- Compliance with all Federal and State Statutes and Executive Orders pertaining to non-discrimination
Documents to include with your response
- General information and company history
- Explanation of how proposal will meet the needs of EHPS
- Completed Project References Form
- Appendix A - Pricing
- Signed and notarized Indemnification section
- Signed Affirmative Action / Equal Opportunity Policy Statement
- Outline of training program and services available for users at all levels
- Data integration and student privacy agreement
- Timeline and needs for data integration
How to submit
- Method
- Sealed hard copy
- Instructions
- Submit in a sealed envelope marked with vendor name/address in the upper left-hand corner and proposal number, name, opening date, and opening time in lower left-hand corner to East Hartford Public Schools, Communications Office, Laura Roberts, Chief Communications & Marketing Officer, 1110 Main Street, East Hartford, CT 06108.