What the buyer needs
AI summaryThe Village of Glencoe seeks a consultant to facilitate, create, administer, and analyze its next community survey under a one-year contract. The scope of work includes developing a survey instrument under 20 minutes in length, designing a sampling plan, proposing administration methods such as mailed paper or online surveys, analyzing results with benchmarking and quadrant analysis, and providing optional GIS mapping services. Eligible onshore U.S. proposers must submit their proposals by email to Sammy Hanzel at [email protected] no later than December 2, 2026, at 4:00 p.m. CT. Proposers must provide a firm, all-inclusive not-to-exceed price on the provided pricing sheet and submit any technical questions by November 16, 2026, at 4:00 p.m. CST.
Scope of work
- Develop the survey instrument and a sampling plan with Village input
- Administer the survey to all households in Glencoe
- Ensure survey accessibility compliance including WCAG 2.1 AA for online components
- Deliver a formal written report including executive summary, benchmarking comparisons, importance/satisfaction quadrant analysis, and trend comparisons
- Provide optional GIS mapping of survey responses by geographic area
- Provide optional crosstabulations by demographic groups and variables
- Provide optional on-site presentation of findings at a Village Board meeting
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Prior experience performing similar work | Not specified |
| Ability, capacity and skill to fulfill the services as specified | Not specified |
| References from prior or current clients | Not specified |
| Village's prior experience with Consultant, if applicable | Not specified |
| Compliance with RFP specifications | Not specified |
Minimum qualifications
- Requisite experience, ability, resources, and staffing to perform the scope of work successfully
- Evidence of experience in performing work of a similar nature
- Demonstrated strength and stability of the firm
- At least three references for cited related experience projects
Documents to include with your response
- Pricing sheet (page 1 of RFP document) with Total Not-To-Exceed Price
- Letter of Transmittal
- Technical Proposal including firm profile and qualifications
- Technical approach and work plan with project schedule
- Identification of key personnel and subcontractors
- At least three client references
- Insurance certificates and endorsements
How to submit
- Method
- Email or sealed envelope
- Instructions
- Submit by email to Sammy Hanzel at [email protected], or in a sealed envelope marked Strategic Plan Consultant Services to Village of Glencoe, Attention: Sammy Hanzel, Village Manager's Office, 675 Village Court, Glencoe, IL 60022.
