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WordPress Website Upgrades and Multi-Year Maintenance Retainer Services

Buyer
American Near East Refugee Aid
Listing location
District of Columbia, USA
Submission deadline
Nov 20, 2026

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What the buyer needs

AI summary

American Near East Refugee Aid (Anera) requires a firm to upgrade and maintain its bilingual WordPress website. Near-term responsibilities include improving English and Arabic mobile functionality within current templates, auditing and resolving performance and layout issues, delivering admin documentation for WPML and SEO, adding interactive media, improving accessibility, and fixing server performance. Long-term duties involve multi-year ongoing retainer support to address time-sensitive matters, resolve emergent problems, and implement periodic small changes. Only onshore USA organizations are eligible, with a preferred location aligned with the US East Coast time zone. Anera allocates an initial audit and start-up budget of $5,000 to $12,000, alongside an annual maintenance retainer budget between $3,600 and $8,000. Bidders must email proposals to [email protected] by November 20, 2026, with project kick-off targeted for early 2027.

Scope of work

  • Work within current WordPress structure and templates to improve mobile functionality in English and Arabic
  • Conduct site audit to fix broken links, slow load times, layout problems, and architecture misalignments
  • Provide basic documentation for website admins on best practices including A/SEO/GEO and WPML for Arabic
  • Find creative ways to make the website more interactive without sacrificing load times
  • Provide feedback on current accessibility and implement solutions to make the website more accessible
  • Help resolve recurrent issues with unreliable server performance, particularly for admins
  • Provide immediate retainer service for time-sensitive issues and responsive service for other issues
  • Make periodic, small changes to the website as required

Minimum qualifications

  • Larger firm with greater capacity to provide regular support and maintenance
  • Location aligned with US East Coast time zone preferred

Documents to include with your response

  • Proposal with cost breakout by Scope of Work areas and separate annual maintenance retainer cost
  • Proposed duration for short-term deliverables

How to submit

Method
Email
Instructions
Submit proposal via email to the contact address provided in the RFP
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