Cloud-Based Enterprise Resource Planning Software Delivery, Implementation, and Support

The Town of Hilton Head Island seeks proposals for an all-inclusive, cloud-based enterprise resource planning software solution hosted off-site by the vendor. The selected vendor must handle delivery, configuration, implementation, data migration, training, and ongoing support for financial operations, human resources, payroll, scheduling, time-tracking, and contract management. Only onshore USA organizations are eligible to submit bids. Vendors must electronically submit proposals via the Town's Procurement Portal by December 8, 2026, and submit questions through the portal by 5:00 pm Eastern Time on December 1, 2026. An optional pre-proposal meeting takes place on November 19, 2026, at 9:00 am. The Town evaluates proposals based on vendor qualifications and experience (20%), price proposal (10%), and shortlisted presentation interviews, with a 5% evaluation discount up to $10,000 for certified local vendors. Price proposals must be submitted as a separate attachment.