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Tyler Enterprise Permitting and Licensing Implementation Readiness Consulting Services

Buyer
City of Claremont
Place of performance
Workshops on-site at City Hall (207 Harvard Ave., Claremont, CA); analysis may be done remotely.
Submission deadline
Dec 17, 2026

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What the buyer needs

AI summary

The City of Claremont requests proposals from qualified, independent consultants to provide owner-side readiness and advisory services for implementing Tyler Technologies' Enterprise Permitting & Licensing. The consultant will review current processes, assess legacy data conversion readiness, identify integration needs with Tyler Enterprise ERP, establish division expectations, and deliver a project roadmap. Eligibility is limited to onshore United States organizations, and the work will be performed offsite with a target start date of January 2027. Respondents must submit all questions by November 19, 2026. Proposals are due by December 17, 2026, and may be submitted digitally via email or online for a budget of up to $50,000.

Scope of work

  • Project initiation, kickoff, stakeholder identification, workshop schedule, and work plan
  • Current-state process review workshops and process maps for Permit and Business License portions
  • Data structure, quality, and conversion-readiness assessment from legacy HdL and HdL Prime systems
  • Identification of Tyler Enterprise ERP integration considerations and decision log
  • Definition of division expectations, roles, responsibilities, RACI matrix, and staff time commitments
  • Roadmap and recommendations covering charter, plan, Tyler SOW inputs, and a final presentation
  • Engagement work plan and workshop schedule deliverable
  • Data inventory and conversion-readiness assessment with cleanup plan

How proposals are evaluated

CriterionWeight / scoring
Tyler EPL and Enterprise ERP experience and similarNot specified

Minimum qualifications

  • Demonstrated experience with Tyler Enterprise Permitting & Licensing (both permitting and business license portions)
  • Demonstrated experience with Tyler Enterprise ERP, preferably for California public agencies
  • Experience converting permitting and business license data, with HdL / HdL Prime experience preferred
  • Must be independent of Tyler Technologies, not a reseller, subcontractor, or partner, receiving no compensation from Tyler
  • Must obtain and maintain a City of Claremont Business License before conducting business
  • Registration with the Department of Industrial Relations (DIR) if services are part of an applicable public works or maintenance project

Documents to include with your response

  • Transmittal cover letter (signed)
  • Proposed scope, addressing both the Permit and Business License workstreams
  • Personnel résumés showing Tyler EPL, Enterprise ERP, and HdL / HdL Prime conversion experience
  • Cost proposal with not-to-exceed amount by task and workstream, total not to exceed $50,000, and hourly rates
  • Requested deviations to Exhibit A Model Agreement (Section 11, item J)
  • Disclosure of any relationship with Tyler Technologies
  • Statement of Economic Interests Form 700 (if required by City)

How to submit

Method
Hard copy and email
Instructions
Respondents shall submit four (4) bound hard copies in a sealed envelope marked 'EPL RFP' delivered to 207 Harvard Avenue, and one (1) electronic copy as a single PDF emailed to Alex Cousins. Hard copies printed on 8½" x 11" paper, minimum 12-point font, tabbed and labeled.
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