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ERP System Selection and Implementation Advisory and Management Services

Buyer
City of Campbell
Place of performance
Santa Clara County, California
Submission deadline
Dec 18, 2026

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What the buyer needs

AI summary

The City of Campbell seeks advisory and management services to support the selection and implementation of an Enterprise Resource Planning replacement. The selected consultant must conduct a needs assessment and gap analysis, draft a request for proposals for the new system, and develop a comprehensive implementation action plan detailing prioritized requirements, timelines, and staff resource allocations. Eligibility is restricted to onshore United States organizations, and the work will be performed offsite. Interested vendors must submit questions by November 30, 2026. Final proposals can be submitted digitally via email or online and are due no later than December 18, 2026, at 4:00 p.m. Pacific Time.

Scope of work

  • Review, evaluate, and document existing systems and functional requirements
  • Needs Assessment and Gap Analysis report
  • Develop comprehensive action plan to implement solution
  • Draft a request for proposals for ERP replacement
  • Evaluation and selection of ERP vendor
  • Assist City staff in contract negotiations with chosen vendor
  • Facilitate client-side project management during ERP system implementation

How proposals are evaluated

CriterionWeight / scoring
Quality of proposal and responses to specific questions included in this RFPNot specified
Experience with similar projects related to ERP needs assessments, vendor proposalNot specified
Relevant qualifications of key personnel assigned to this projectNot specified
Accessibility of key personnel to the City’s staff during the projectNot specified
Reasonableness of fees and cost proposalNot specified

Minimum qualifications

  • Qualified professional firms with proven experience in ERP needs assessment, RFP drafting, vendor evaluation, contract negotiation, and implementation project management
  • Experience providing similar services for other public agencies

Documents to include with your response

  • Transmittal Letter signed by an authorized person
  • Executive Summary and Understanding of Required Services
  • Professional biographies for key personnel assigned to the project
  • Detailed fee schedule with Not to Exceed fixed fee
  • At least three client references
  • Two completed reports previously developed for similar projects

How to submit

Method
Physical delivery or email
Instructions
Submit physically 5 copies in a sealed package to Office of the City Clerk, 70 N. First Street, Campbell, CA 95008, or by email to [email protected]. Limited to 12 one-sided pages using at least 11-point font size, excluding a maximum two-page cover letter and requested reports.