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OpenSolicitation 071-26

Hamilton County CMSNet Managed Network and Server Services

Buyer
Hamilton County Purchasing
Place of performance
All CMSNet Agencies locations in Hamilton County, Ohio, with offsite/remote operations located within the United States unless physical presence is required.
Submission deadline
Dec 10, 2026

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What the buyer needs

AI summary

The Board of County Commissioners of Hamilton County seeks a vendor to provide 24/7 CMSNet managed network and server services for a one-year contract term. The selected vendor must manage hybrid and cloud environments, handle incident response, perform device lifecycle management and replacement, and provide mobile device management support for county-approved devices offsite. Only onshore USA organizations are eligible to bid. Interested vendors must submit questions by November 23, 2026, following a pre-bid meeting on November 18, 2026. Proposals are due by 11:00 AM EST on Thursday, December 10, 2026, and must be submitted electronically through B2Gnow or delivered as sealed paper copies to the Hamilton County Purchasing Department in Cincinnati, Ohio.

Scope of work

  • 24X7 managed services for all network and server services
  • Network hardware maintenance and support
  • Software and firmware maintenance and support
  • Cloud readiness and migration support including Azure and AWS co-management
  • Cybersecurity and compliance management adhering to CJIS, HIPAA, and CIS standards
  • Disaster recovery and business continuity planning and annual testing
  • Infrastructure operations including 24x7 help desk support
  • Transition plan implementation at least 30 days prior to contract start

How proposals are evaluated

CriterionWeight / scoring
The Offeror's proposed products, goods, and services best meets or exceeds the County's specifications, requirements, and timelinesNot specified
The cost of proposed products, goods, and servicesNot specified

Minimum qualifications

  • Expertise in management of Active Directory
  • Expertise in management and configuration of specified software and firmware
  • Expertise in hybrid and cloud environments (Azure, AWS, or equivalent)
  • Compliance with CJIS Security Policy, HIPAA, and CIS Critical Security Controls
  • Role-based CJIS Security Awareness Training certification prior to CJI access
  • Passing state of residency and national criminal history record checks and fingerprinting
  • Not debarred, suspended, proposed for debarment, or declared ineligible in SAM
  • Provision of at least three (3) client references

Documents to include with your response

  • Registration Form
  • Proposal or Bid Form
  • Personal Property Tax Form
  • Surety Bond Form (if applicable)
  • Cost Sheet (Attachment A)
  • Resumes for key personnel with certifications and educational background
  • Proposed Transition Plan
  • Business Continuity Plan and test results
  • Letters of intent from subcontractors (if applicable)
  • Vendor Security Assessment

How to submit

Method
Electronic via B2Gnow or sealed paper proposals
Instructions
Electronic proposals via B2Gnow or sealed paper proposals mailed or hand-delivered to Hamilton County Purchasing Department, Room 507, 138 East Court Street, Cincinnati, Ohio 45202 referencing RFP071-26.
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