What the buyer needs
AI summaryThe Houston Health Department requires a qualified contractor to deliver interactive, instructor-led conflict management training for up to 25 employees, with optional confidential workplace conflict assessments and facilitated interventions when authorized. Contractors must possess at least three years of professional experience in workplace conflict management training, provide qualified instructors and materials, and deliver services both onsite and offsite.
Scope of work
- Training agenda and curriculum customized to HHD public health environment
- Participant materials, facilitator tools, scenarios, and evaluation instruments
- Instructor-led interactive training for up to 25 participants
- Verified attendance and Kirkpatrick-aligned Level 1 and Level 2 evaluations
- Final training report summarizing delivery, aggregate findings, and recommendations
- Optional confidential workgroup assessment package including interviews and aggregate interim report
- Optional facilitated intervention package including action plan and follow-up survey template
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Training/intervention approach, curriculum, methodology | 30% |
| Contractor and facilitator qualifications | 25% |
| Government/public-sector/public-health or comparable experience | 15% |
| Evaluation and measurement approach | 10% |
| References and past performance | 10% |
| Cost proposal and fee reasonableness | 10% |
Minimum qualifications
- Minimum three (3) years of professional experience in workplace conflict management training, conflict resolution facilitation, mediation, or related services
- Demonstrated adult-learning and interactive facilitation experience
- Documented experience conducting confidential organizational interviews and facilitated workplace interventions for optional services
- At least two comparable engagements and two professional references
Documents to include with your response
- Fixed-price proposal for the base scope with itemized cost breakdown
- Separately itemized pricing for optional confidential workgroup assessment or facilitated intervention
- Required City vendor forms and certifications as directed by SPD