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OpenSolicitation 20261111c

Offsite IT Support Services for Network, Wireless, Cloud Migration, and Security Surveillance Systems

Buyer
Warren Housing Authority
Place of performance
Kickemuit Village, Warren Housing Authority, 20 Libby Lane, Warren, RI 02885
Submission deadline
Nov 25, 2026

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What the buyer needs

AI summary

The government authority located in Warren, Rhode Island, seeks a vendor to provide offsite IT support services from the vendor's own office premises. The required scope includes ensuring network speeds meet expectations for switches and routing, supporting and expanding the wireless network, and supporting and expanding the security surveillance system with a focus on network layout and design. Additionally, the vendor must review current desktop and server systems. The vendor will provide suggestions for decommissioning servers to transition to cloud-based systems. Only onshore USA organizations are eligible to bid, and the buyer is currently looking for proposals. Prospective bidders must submit all questions no later than November 18, 2026.

Scope of work

  • Support and maintenance of switches and routing to ensure network speeds meet expectations.
  • Support and expansion of the wireless connectivity network.
  • Review of current desktop and server systems with recommendations for cloud migration.
  • Support and expansion of security surveillance systems, focusing on network layout and design.
  • Strategic review meetings with stakeholders regarding network expansion, segmentation, business continuity, and managed services.
  • Development of a proactive monitoring and alerting plan for all critical core infrastructure systems.
  • Utilization of Open Source Architecture wherever possible for security and cost savings.

How proposals are evaluated

CriterionWeight / scoring
Proposed Costs20 points
Demonstrated Understanding of the WHA's Requirement20 points
Appropriateness of the Technical Approach and Quality of Services Proposed15 points
Technical Capabilities (Personnel) and Management Plan15 points
Demonstrated Experience and Successful Past Performance30 points

Minimum qualifications

  • Sample resumes and qualifications for senior level technical leadership and key stakeholders.
  • Demonstrated technical proficiency via certification for major vendors such as Dell, HP, Axis, and Ubiquity.
  • Evidence of relevant certifications and training.
  • Case studies and reference customers for similar systems and management scale.
  • Documented experience working with other Housing Authorities and knowledge of Housing Authority software.
  • Compliance with all applicable Federal, State, and Local rules, regulations, permitting, registration, and licensing requirements.

Documents to include with your response

  • Letter of Interest
  • Technical Approach and Response Plan(s)
  • Demonstrated Experience in Similar Engagements and References
  • Proposed Fees (in a separate sealed envelope)
  • Contract Compliance Statement
  • Certificate of Non-Collusion
  • Conflict of Interest Statement

How to submit

Method
Sealed hard copy via USPS mail or Document Drop-Box
Instructions
Deliver sealed envelope labeled 'IT Services including Wireless and Cameras' to Warren Housing Authority, 20 Libby Lane, Warren, RI 02885. Proposed Fees must be in a separate sealed envelope.
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