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OpenSolicitation OES127-OESAD-6505

WebEOC Nexus 10 Platform Implementation, Configuration, and 24/7 Support Services

Buyer
San Bernardino County, Office of Emergency Services
Place of performance
153 South Lena Road, San Bernardino, CA 92415
Submission deadline
Nov 30, 2026

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What the buyer needs

AI summary

San Bernardino County, through its Office of Emergency Services, seeks a qualified contractor to implement, configure, and operationalize a WebEOC Nexus 10 platform across the San Bernardino County Operational Area. The requested scope covers system assessment and design, configuration of boards, modules, and workflows, dashboard development, training and exercise support, and 24/7 on-call and on-site technical support for emergency activations. The County intends for the platform to support real-time situational awareness, resource tracking, incident management, multi-agency coordination, and standardized reporting aligned with SEMS and NIMS. Only onshore organizations in the United States are eligible to bid on this five-year contract. Proposers must submit all questions no later than November 19, 2026, and include required certifications, proposed pricing, three references, and an indemnification and insurance affidavit. The County evaluates responsive proposals using criteria that include qualifications and experience at a 25 percent weight.

Scope of work

  • System assessment and design
  • Configuration of boards, modules, and workflows
  • Dashboard development
  • Training and exercise development and support
  • System development and operational readiness
  • Ongoing maintenance, technical support, and emergency activations support

How proposals are evaluated

CriterionWeight / scoring
Qualifications and Experience25%

Minimum qualifications

  • Registered with the County Electronic Procurement Network (ePro) prior to submission
  • Registered with the California Secretary of State if a business entity
  • Maintain all standard business licenses, permits, and registrations required to perform Services
  • Provide three (3) references from other entities, preferably public agencies, of similar size
  • Not debarred or suspended (SAM.gov)

Documents to include with your response

  • Attachment A - Cover Page
  • Attachment B - Statement of Certification
  • Statement of Experience and Qualifications
  • Attachment C - Licenses, Permits, and/or Certifications
  • Attachment D - Certification Regarding Debarment or Suspension
  • Attachment E - Cost
  • Attachment F - References
  • Attachment G - Employment of Former County Officials
  • Attachment H - Exceptions to RFP
  • Attachment J - Indemnification and Insurance Requirements Affidavit

How to submit

Method
Electronic via the County Electronic Procurement Network (ePro)
Instructions
Submit electronically through https://epro.sbcounty.gov/bso/view/login/login.xhtml. Proposers must register with ePro prior to the deadline. Format on 8-1/2 x 11 sheet of paper with at least 3/4 inch margins, single spaced, minimum 11 point font, and consecutively numbered pages.
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