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OpenSolicitation VQ0923-26

Zendesk Premier Essentials Renewal Services for San Diego Superior Court

Buyer
San Diego Superior Court
Place of performance
Offsite
Submission deadline
Nov 30, 2026

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What the buyer needs

AI summary

The court seeks a vendor to provide Zendesk Premier Essentials renewal services, with work performed offsite. Award will be made on an all-or-none basis, and no substitutions are allowed except as indicated. Eligibility is limited to onshore (USA Only) bidders, and quotations must remain firm for 60 days from the bid end date. Bidders must submit offers electronically via PlanetBids, along with a California seller's permit or certificate of registration for sales delivered into California. The court offers a 5% small business preference and a Disabled Veteran Business Enterprise (DVBE) incentive to qualifying bidders who submit the required declaration forms. In the event of a tie, the court will award the contract by a single coin toss witnessed by two court employees.

Scope of work

  • Zendesk Premier Essentials Renewal

Minimum qualifications

  • California seller's permit or certificate of registration for sales into California
  • Proof of good standing in California or home jurisdiction

Documents to include with your response

  • California seller's permit or certificate of registration
  • Postconsumer-Content Certification form (Attachment 1)
  • DVBE Incentive Qualification Declaration (SDSC Form #PUR-003/003A) if claiming incentive
  • DVBE Status Declaration (SDSC Form #PUR-004/004A) if claiming incentive
  • Small Business Declaration (SDSC Form #PUR-011) if claiming preference
  • Proof of good standing in California or home jurisdiction
  • Darfur Contracting Act Certification (Attachment 4)
  • Generative Artificial Intelligence (GenAI) disclosure if applicable

How to submit

Method
Electronic via PlanetBids
Instructions
Bidders must submit offer electronically via PlanetBids at https://pbsystem.planetbids.com/portal/54595/portal-home.