What the buyer needs
AI summaryThe City of San Diego seeks a vendor-hosted, cloud-based enterprise permitting and licensing Software-as-a-Service (SaaS) solution and professional services. The system must support online hosting of ministerial and discretionary permits, mobile tools for inspectors, end-to-end electronic plan review, configurable workflows, and integration with existing City systems. All services must be performed within the 50 United States or its territories unless the City grants prior written authorization. Proposers must submit questions by November 27, 2026, at 5:00 p.m., and submit proposals either via PlanetBids or by delivering one original hard copy and one electronic copy by December 18, 2026, at 2:00 p.m. A City-designated Evaluation Committee will score responsive proposals based on best value rather than lowest price alone. The resulting contract will run for five years with one additional five-year renewal option.
Scope of work
- Vendor-hosted, subscription-based SaaS permitting and licensing solution
- Online hosting of ministerial and discretionary permit types
- Mobile tools for inspectors and code enforcement officers
- End-to-end electronic plan review
- Automated and configurable workflow management
- Integration with other City systems and data sources
- Implementation, training, and ongoing support services
- System-driven checks, audit trails, and security protections
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Price | Not specified |
| Mandatory Interview / Oral Presentation | Not specified |
| SLBE or ELBE participation | maximum of an additional 12% of the total possible evaluation points |
Minimum qualifications
- All services performed within the 50 United States or its territories
- PCI DSS and Level 1 Service Provider compliance for credit card data
- ADA and California Title 24 accessibility compliance
- Employees must be free from any felony convictions
- Compliance with City Equal Opportunity Contracting Program (EOCP)
Documents to include with your response
- Completed and signed Contract Signature Page with latest addendum
- Executive Summary (.docx, .pdf)
- Technical Requirements - Exhibit D (.xlsx)
- Functional Requirements - Exhibit E (.xlsx)
- IT City Standards and Technical Alignment - Exhibit F (.xlsx)
- Interrogatories - Exhibit H (.xlsx)
- System Capabilities Development Project Scenario - Exhibit K (.xlsx)
- Project Management Plan (.docx, .pdf)
- Price Proposal - Exhibit G (.xlsx)
- Screenshots - Exhibit I (.pdf)
How to submit
- Method
- Electronic via PlanetBids or sealed hard copy
- Instructions
- Submit one original hard copy and one electronic copy (thumb drive or CD) to Purchasing & Contracting Department, 1200 Third Avenue, Suite 200, San Diego, CA 92101, or submit electronically via PlanetBids. E-mailed and faxed proposals are not accepted.