What the buyer needs
AI summarySan Bernardino County Purchasing Department seeks proposals from qualified onshore USA organizations to provide Americans with Disabilities Act (ADA) Title II Subpart H Web and Mobile Accessibility Compliance Training. The selected contractor will deliver offsite, role-appropriate instruction ranging from foundational awareness to advanced hands-on remediation, along with curriculum, completion records, post-training support, and internal reuse license rights. Proposers must register with the County Electronic Procurement Network (ePro) and submit proposals electronically through ePro, as email and fax submissions are not accepted. Interested applicants may direct non-bid questions to Lead Buyer III Jason Cloninger via email or fax, and must include firm-fixed pricing, a total-cost scenario, three references, debarment certification, and an insurance affidavit. The County will evaluate proposals for responsiveness to stipulated content, certification, and formatting requirements before advancing them. The resulting contract will run for a maximum of five years.
Scope of work
- Role-based training tiers for County personnel (Awareness, Content Creators, Remediation Practitioners, Compliance Coordinators/Reviewers)
- Foundational standards and compliance instruction (ADA Title II, WCAG 2.1 Level AA, PDF/UA)
- Accessible document analysis, remediation, forms, and complex content instruction
- Testing and quality assurance instruction using automated checkers and assistive technology
- County-specific operational workflow instruction
- Self-paced modules in SCORM 1.2, SCORM 2004, or xAPI format for County LMS
- Training materials, guides, quick-reference aids, sample files, and post-training support
- Documentation and reporting including attendance rosters, completion records, and assessment results
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Qualifications and Experience | 40% |
| Technical Review | 40% |
| Materials, Accessibility/Availability, and Post-Training Support | 10% |
| Reporting, Administrative Support, and Cost | 10% |
Minimum qualifications
- Registered with the County Electronic Procurement Network (ePro) prior to proposal submission
- Registered with the California Secretary of State (if a business entity)
- Three (3) references from other entities, preferably public agencies, of same or similar size within the last three years
- Direct document remediation experience
- Previous two years Annual Report and financial statements (or Schedule C for sole proprietorship)
Documents to include with your response
- Attachment A - Cover Page
- Attachment B - Statement of Certification
- Statement of Experience and Qualifications (with resumes and org chart)
- Attachment C - Licenses, Permits, and/or Certifications
- Attachment D - Certification Regarding Debarment or Suspension
- Attachment E - Cost
- Attachment F - References
- Attachment G - Employment of Former County Officials
- Attachment J - Indemnification and Insurance Requirements Affidavit
- Attachment L - Required Proposer Response (Clarifying Questions)
How to submit
- Method
- Electronic via the County Electronic Procurement Network (ePro)
- Instructions
- Must register with ePro prior to submission. Format on 8-1/2 x 11 paper, at least 3/4 inch margins, single spaced, minimum 11-point font, consecutively numbered pages.
