What the buyer needs
AI summaryThe network footprint covers approximately 170,000 residential doors. This includes over 60,000 current residential customers. All questions regarding this solicitation must be submitted no later than November 20, 2026.
Scope of work
- Conduct door-to-door sales campaigns in UTOPIA-authorized territories and cities.
- Represent all residential ISPs equally and independently using UTOPIA-branded materials.
- Educate customers, process enrollments, and coordinate installation scheduling.
- Complete UTOPIA-specific training and obtain city solicitor licenses before knocking doors.
- Disposition 100% of doors visited in SalesRabbit by end of shift.
- Submit weekly Monday forecast, sales performance, and complaint reports by 5:00 P.M. MT.
- Participate in standing monthly management and performance review meetings.
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Company background and experience | 20% |
| Sales strategy and approach | 20% |
| Personnel and staffing | 10% |
| Sales tools and technology | 10% |
| Compliance and regulatory adherence | 10% |
| Performance metrics and reporting | 5% |
| Pricing and compensation | 20% |
| Implementation timeline | 5% |
Minimum qualifications
- Onshore (USA Organization Only).
- Each representative must complete UTOPIA-specific training and onboarding before selling.
- Each representative must hold a valid solicitor license for each city where selling.
- Representatives must use individual authorized SalesRabbit accounts provided by UTOPIA Fiber.
Documents to include with your response
- Company profile, fiber broadband and door-to-door experience, references, and case studies.
- Sales strategy for member cities, neutral ISP presentation, and territory management.
- Personnel plan, leadership and field qualifications, onboarding, and city licensing controls.
- Implementation timeline, staffing ramp, milestones, and readiness confirmation plan.
- SalesRabbit workflow, 100% door-disposition audit method, and sample Monday reporting package.
- Proposed commission model, escalators, and disclosure of fees or ISP affiliations.
- Mandatory compliance response accepting requirements B1 through B10.
- Primary contact and reporting owner information.
How to submit
- Method
- Electronic via email
- Instructions
- Submit electronically to Jeff Erwin using subject 'Door-to-Door Sales Proposal RFP # 2026SALES-001'. Proposals remain valid for 90 days after the updated submission deadline.