What the buyer needs
AI summaryThe State of Delaware seeks professional services for WIC Electronic Benefit Transfer EBT Transaction Processing Services. Proposals are due February 9, 2027. Questions regarding this solicitation must be submitted by November 10, 2026. Responses to questions will be posted by December 8, 2026. Vendors must submit required forms, including a Vendor Information Sheet, Non-Collusion Statement, Exception Form, Confidentiality Form, and Business References. Pricing must be included in the proposal.
Scope of work
- Interfacing with WIC-on-the WEB (WOW) MIS
- Account set-up and maintenance
- Benefit maintenance
- EBT card issuance and maintenance
- PIN issuance and maintenance
- POS deployment and maintenance for exempt authorized vendors
- Transaction processing
- Transaction settlement and reconciliation
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Qualifications of Vendor | Not specified |
| Methodology Proposed | Not specified |
| Responses to Scope of Work, Appendix B | Not specified |
| Ability to recruit, hire, schedule, and train qualified applicants | Not specified |
| Evaluation of Costs | Not specified |
Minimum qualifications
- State of Delaware Business Licensure or proof of initiating application prior to award execution
- Necessary Delaware license(s) and/or certification(s) to perform scope of work
- Must not store or transfer non-public State of Delaware data outside of the United States
Documents to include with your response
- Transmittal Letter
- Detailed budget proposal and pricing (Exhibit F)
- Attachment 2 - Vendor Information Sheet
- Attachment 3 - Non-Collusion Statement
- Attachment 4 - Exception Form
- Attachment 5 - Confidentiality Form
- Attachment 6 - Business References Form
- Attachment 7 - Subcontractor Information Form (if applicable)
How to submit
- Method
- Electronic via the Euna Procurement (formerly Bonfire) Portal
- Instructions
- Submitted online at https://dhss.bonfirehub.com before 1:00 PM EDT on February 9, 2027. Hard copy, mail, facsimile, or email submissions are not accepted.