What the buyer needs
AI summaryThe City of San Antonio seeks proposals for a long-term Unified Digital Experience (UDE). This will create a single digital entry point for residents to access city and partner agency services. The UDE will guide residents to correct services, provide contextual information, and direct them to complete interactions. Services include starting a business, setting up utilities, and applying for permits. Proposals are due November 19, 2026, at 11:00 a.m. Central Time. A pre-submittal conference is scheduled for October 26, 2026, at 2:00 p.m. Central Time via WebEx.
Scope of work
- Single, unified digital entry point for residents to identify and access City and SmartSA Partner services
- Guide residents to the correct service with contextual information
- Direct residents toward completing a service interaction
- Cover services such as starting a business, setting up utilities, applying for permits, and accessing transit
- System implementation and engineering services
Minimum qualifications
- Complete the City's SAePS Vendor Registration to view the solicitation and submit a response
How to submit
- Method
- Electronic via the SAePS portal
- Instructions
- Complete SAePS Vendor Registration and submit response through https://supplierservice.sanantonio.gov/irj/portal