What the buyer needs

AI summary

The Department seeks an offeror to maintain, improve, and rebrand its existing Learning Management System (LMS) and WordPress Content Management System. The contractor must maintain and improve current platform functionality with minimal interruption for the MyODP/MyOMHSAS/PCCRC LMS, MyODP/MyOMHSAS WordPress, and the Amazon S3 Repository. The scope requires maintaining LMS Help Desk response times and customer satisfaction, improving turnaround times and designs for requested reports, and improving LMS certification processes to enable on-demand courses and course re-certification. The contract period spans one year. The buyer accepts digital response submissions via email or online and requests proposals for the budget. Eligible offerors must perform the work offsite and operate onshore within the USA only. The provided text contains no additional details regarding evaluation criteria or key dates.

Scope of work

Maintain and improve LMS and WordPress platforms (MyODP, MyOMHSAS, PCCRC)
Maintain Amazon S3 Repository
Provide technical support and LMS Help Desk services
Enhance design and turnaround times for requested reports
Improve LMS course certification and re-certification processes
Maintain Medications Administration Training Program on OpenLMS
Perform system, user, course, registration, and continuing education maintenance
Execute OKA transition plan and turnover activities

Minimum qualifications

Must be located onshore (USA Only)
List of at least three relevant corporate references within the past three years from non-DHS clients
Demonstrated company experience in hosting, maintaining, customizing, and supporting learning management systems
Designated Key Personnel including a Project Manager, a minimum of three Data Base Administrators, and an Accessibility Expert
Independence and freedom from conflicts of interest regarding evaluated entities
Compliance with Vendor Security Requirements and IT Vendor Risk Assessment capabilities
Arrangement of criminal background clearances for staff at vendor expense

Documents to include with your response

Technical Submittal
Appendix D, Corporate Reference Form
Organizational charts (corporate and staffing/reporting)
Resumes or qualification summaries for Key Personnel and non-Key Personnel
Subcontracting plan (if using subcontractors)
Audited financial statements for the past three fiscal years (Balance Sheet and Income/Profit-Loss Statements)
Dun & Bradstreet comprehensive report (if available)
Objections and Additions to IT Contract Terms and Conditions (if applicable)

How to submit

Method: Digitally via Email or Online
Instructions: Responses can be submitted digitally via Email or Online. Appendix D Corporate Reference Forms must be submitted electronically directly by reference contacts to [email protected].