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Freedom of Information Software

OntarioOntario, CanadaDue Friday, October 23, 2026
Client
Ontario
RFP Number
SW-120275
Posted
10/2/2026
Category
Software, System and Application
Budget
Looking for Proposals
NAICS
—
Set-aside
—
Contact
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Description

AI Generated

The buyer requires a comprehensive Freedom of Information software solution and associated services to support the complete lifecycle of access requests. The requested scope includes intake, statutory deadline tracking, workflow management, redaction, fee tracking, document generation with customization and versioning, annual compliance reporting, managed hosting, data migration, testing, training, maintenance, and technical support. Only Canadian organizations operating onshore are eligible to submit proposals for this opportunity. The vendor must perform all work offsite within their own office premises. The buyer is seeking proposals to determine the budget and has not provided submission deadlines, evaluation criteria, or the contract term in the source text.

Key solicitation details

AI-extracted from 2026-RFP-163.pdf. Confirm against the original documents before bidding.

The Regional Municipality of Niagara is issuing a Request for Proposals to select a single legal entity to provide Freedom of Information (FOI) software and associated services for the Niagara Regional Police Service. The contract includes implementation, configuration, managed hosting, data migration, training, and ongoing technical support. Canadian organizations seeking to perform the work offsite are eligible to bid.

Issued by
Regional Municipality of Niagara
Deadline for Questions
Tuesday, October 13th, 2026 at 12:00
Deadline for Issuing Addenda
Friday, October 16th, 2026
Submission Deadline
Friday, October 23rd, 2026 at 2:00PM local time
How to submit
Electronic via the bidding system
Submission details
Submitted electronically through the Niagara Region bidding system at https://niagararegion.bidsandtenders.ca/Module/Tenders/en. Multiple files must be uploaded as a zipped folder.
Contract term
Three (3) years, with an option in favour of Niagara Region to extend for an additional term of up to one (1) year.
Place of performance
Offsite (vendor office premises in Canada)
Insurance and bonding
Stand-alone Cyber Liability Insurance and Commercial General Liability/Automobile Insurance with Errors and Omissions Liability of $2,000,000 per claim maintained continuously and for 2 years after contract termination/expiry. WSIB clearance or exemption proof required.

How proposals are evaluated

Technical Proposal - Company Profile and Experience10 points
Technical Proposal - IT Service Requirements10 points
Technical Proposal - Records and Information Management Requirements10 points
Product Demonstration
Fee Proposal20%

Scope of work

  • Secure, web-based FOI software and associated services
  • Implementation and configuration
  • Managed hosting
  • Data migration or conversion where required
  • Software testing and training
  • Product updates, upgrades, and maintenance
  • Ongoing technical support throughout the contract term
  • Project management

Minimum qualifications

  • Proponent must be a single legal entity
  • Vendor account and plan taker registration on Niagara Region electronic bidding system
  • Onshore (Canada organization Only)
  • Formal information security management program (ISO/IEC 27001:2022 certification, current SOC 2 Type II report, or equivalent)
  • All NRPS data stored and processed within Canada

Documents to include with the bid

  • Submission Form (Appendix C)
  • Pricing Information
  • Table A: IT Services Requirements
  • Table B: Records and Information Management Unit Requirements
  • Technical Proposal

Source and verification

Original source

Craxy AI summarizes this opportunity from the original listing and available solicitation documents. Confirm submission instructions and amendments with the issuing source before responding.

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