About this opportunity
AI summaryLuzerne County Community College is seeking proposals from qualified vendors to provide a cloud-based online transcript processing solution. The requested scope includes an intuitive dashboard to manage credentials and students, Ellucian Colleague SIS integration, manual review and approval features, and print and mail services with address verification. Offsite performance is permitted, but vendors must comply with ADA, SOC 2, and Pennsylvania state and federal security and privacy standards. Eligibility is restricted to onshore USA organizations that are duly licensed to perform the work. Proposals are evaluated based on compliance with technical requirements, total cost of ownership, vendor experience and references, and ease of management and user experience. Applicants must submit their proposals digitally via email, online, by mail, or by delivery to the college by Noon ET on November 16, 2026. The contract term is for three years, billed annually, beginning in January 2027.
Buyer and opportunity details
- Client
- Luzerne County Community College
Scope of work
- Cloud-based Transcript Platform with intuitive dashboard allowing manual review and approval of transcripts prior to delivery
- Support SIS integration (Ellucian Colleague) to create transcripts
- Print & Mail Services, including address verification
- FERPA Compliance
- GLBA Safeguards Rule Compliance including data encryption at rest and in transit, MFA protection, and role-based security
- ADA & accessibility, SOC 2, and applicable PA State and Federal compliance
- Privacy Controls at Learner Account Level (CCPA Compliant)
- Analytics
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Compliance with technical requirements | Not specified |
| Total cost of ownership | Not specified |
| Vendor experience and references | Not specified |
| Security capabilities | Not specified |
| Support and service offerings | Not specified |
| Ease of management and user experience | Not specified |
Minimum qualifications
- Duly licensed or otherwise able to perform work in accordance with all governing local authorities
- Compliance with PA Act 153 required background clearances for representatives/employees on campus
Documents to include with your response
- Company/Individual History and Organization details
- Cost Proposal and Invoicing details
- Copy of Certificate of Insurance including limits
- At least three (3) client references
- Conflict of Interest disclosure (if applicable)
- Act 34 - PA Criminal Background clearance
- Act 151 - PA Child Abuse History clearance
- Act 114 - FBI Fingerprinting registration number
Key dates
- Proposals due
- Noon ET on 11/16/2026
How to submit
- Method
- Sealed hard copy via mail or delivery
- Instructions
- All proposals are to be sealed, labeled with the subject of the proposal, and addressed to Luzerne County Community College, Purchasing Director, Mr. Len Olzinski, 521 Trailblazer Drive, Nanticoke, PA 18634.
Contract details
- Term
- 3-year period, billed annually, commencing in January 2027 or thereafter
- Place of performance
- Luzerne County Community College, 521 Trailblazer Drive, Nanticoke, PA 18634
- Insurance and bonding
- Workers' Compensation as required by statute and Employer's Liability Insurance; Commercial General Liability Insurance of $1,000,000 listing the College as additional insured; Automobile Liability.