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RFP opportunitySolicitation RFP-0342

KCTCS Request for Proposals for an Online Proctoring Solution

Submission deadlineNov 23, 2026See documents for time and submission instructions
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About this opportunity

AI summary

The Kentucky Community and Technical College System requires a vendor to provide a new, innovative online proctoring solution. The solution must streamline administrative services, facilitate student access to online learning, verify student identities, secure exam access and testing materials, and prohibit external resources during exams. Additional requirements include 24/7 technical support, ADA compliance, browser-based functionality, LTI 1.3 integration with Blackboard supporting 16 colleges, and third-party assessment access. The contract term is two years. Only USA-based organizations are eligible to submit offsite proposals. Offerors must submit a single proposal file of up to 75 pages via Bid Locker, along with a separately attached cost proposal, signed signature page, and at least three client references, including one higher education institution. Proposals must remain valid for 12 months. All questions are due by November 2, 2026, and final proposals must be received by November 23, 2026, at 4:00 PM ET.

Buyer and opportunity details

Client
Kentucky Community and Technical College System
Solicitation No.
RFP-0342

Scope of work

  • Verify student identity and authenticate enrollment prior to and during assessments
  • Ensure security of exam access with customizable security levels per class or exam
  • Ensure the security of testing materials during exam sessions
  • Prevent students from accessing external resources outside the testing environment
  • Provide ease of integration in Blackboard learning platform using LTI 1.3
  • Provide 24/7 registration and technology support
  • Ensure ADA compliant accessibility meeting WCAG 2.1 Level AA standards
  • Provide access to assessments offered through third-party vendors

How proposals are evaluated

CriterionWeight / scoring
Overview and Experience100 points
Platform Requirements and Functionality100 points
Implementation100 points
Staffing75 points
Additional required information25 points
Fees100 points
Oral Presentations (if required)100 points

Minimum qualifications

  • Sufficient qualified staffing resources and demonstrated experience in providing requested services
  • Appropriate financial resources to perform requested services
  • Legally entitled to enter into contracts with KCTCS
  • Properly authorized under the laws of the Commonwealth of Kentucky to conduct business prior to award

Documents to include with your response

  • Signed and completed Signature Page (Page 1)
  • Authentication of Proposal and Statements (Page 2)
  • Financial Cost Worksheet (separate document)
  • Client references (minimum 3, at least one higher education institution)
  • Implementation plan and schedule
  • Staffing summary
  • Evidence of Errors and Omissions insurance of at least $1 million liability limit
  • Disclosure of past litigations and potential conflicts of interest
  • Documentation of data security and data sharing protocols

Key dates

Deadline for Written Questions
November 2, 2026, 4:00 pm ET
Proposals due
November 23, 2026, 4:00 pm ET

How to submit

Method
Electronic via Bid Locker platform
Instructions
Submit one original file copy electronically via Bid Locker platform. Do not embed links. Total proposal maximum length is 75 pages.

Contract details

Term
Initial term of two (2) years with options to renew upon mutual written agreement
Place of performance
Offsite
Insurance and bonding
Errors and Omissions insurance of at least $1 million liability limit, Commercial General Liability (Occurrence Form), Cyber Security Insurance, Workers Compensation and Employers Liability Insurance.
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