Los Angeles County Metropolitan Transportation Authority Third Party Administrator Conflict Claims Services

The Los Angeles County Metropolitan Transportation Authority requires a contractor to provide offsite third-party administrator conflict claims services for a three-year contract period. The selected vendor will manage benefit and claims programs, including claims processing, intake, adjudication, payment coordination, appeals handling, secure recordkeeping, and financial administration. Additional responsibilities include customer service call center operations, timely claims investigations, medical treatment coordination according to state fee schedules, and return-to-work modified duty coordination. Eligibility is limited to onshore USA organizations capable of maintaining required insurance coverage, including Commercial General Liability, Automobile Liability, Workers' Compensation, and Professional Liability. Applicants must submit a Firm Fixed Unit Rate proposal containing a Schedule of Quantities and Prices, Form 60 cost breakdowns, and required DEOD forms. Questions must be submitted by November 6, 2026. Proposals can be submitted digitally via email or online.