Letters of Intent for Long-Term Care Ombudsman Program Services in PSA 19

The County of Los Angeles Aging and Disabilities Department is seeking Letters of Intent from USA organizations to assess interest and capacity for providing Long-Term Care Ombudsman Program services across Planning and Service Area 19. The scope includes visiting long-term care facilities, investigating and resolving complaints, advocating for resident rights and safety, educating the community, witnessing advance health care directives, and recruiting and supporting certified ombudsman volunteers. Eligible organizations must possess at least three consecutive years of experience within the past seven years providing ombudsman or comparable advocacy and complaint resolution services. Submissions must be offsite, and the buyer is looking for proposals. The notice serves planning purposes to assess provider qualifications and does not directly result in a contract award. Applicants must submit a signed Letter of Intent of no more than three pages via email or online to [email protected]. All questions must be submitted by 5:00 p.m. Pacific Time on November 20, 2026. The final deadline to submit the Letter of Intent is 5:00 p.m. Pacific Time on November 30, 2026.