Claims Management Software for Workers' Compensation and Liability Claims

The City of Daytona Beach Risk Management Division is seeking proposals from qualified providers to supply, implement, and maintain a claims management software (CMS) application. The selected vendor must handle the City's workers' compensation and liability claims processes, migrate all existing data from Microsoft SQL Server databases without loss, fully integrate payment processing with City systems, and provide ad hoc report generation with graphing capabilities. Performance of the work will be offsite, and the system must be fully operational prior to September 30, 2027. Eligibility is limited to USA-based organizations. A non-mandatory pre-proposal meeting is scheduled for November 4, 2026, and all questions must be submitted by November 24, 2026. Proposals must be submitted digitally via email or online and include tabs for experience, company experience, staff qualifications, a statement of work, and a pricing proposal form. Proposals will be evaluated on qualifications and experience, technical approach, and cost.