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This RFP has expired (deadline Nov 3, 2026). Submissions are no longer accepted. The listing stays here for reference for a few weeks. Browse live RFPs or see open Technology RFPs.
ExpiredSolicitation 18323-27

License Renewal, Service, and Support Services for Priority Dispatch System

Buyer
City of Jacksonville
Place of performance
Jacksonville, FL
Response deadline
Nov 3, 2026Deletes on Nov 17, 2026
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What the buyer needs

AI summary

The City of Jacksonville requires a vendor to provide offsite license renewal, service, and support services for its Priority Dispatch System. The scope of work encompasses annual maintenance for both medical and fire dispatch systems for the term covering January 1, 2027, through December 31, 2027. Pricing submitted by the contractor must remain firm for the first year of the initial contract period. Only onshore USA organizations are eligible to bid on this opportunity. Vendors must submit responses digitally via email or online through the City's 1Cloud e-procurement system. Bidders must agree to standard insurance requirements, including general liability, professional liability, and workers' compensation coverage as specified by the City's Office of Insurance and Risk Management.

Scope of work

  • Priority Dispatch System Annual Maintenance License Renewal, Service and Support for ProQA, AQUA, Cardsets, Tech Support and Upgrades Medical
  • Priority Dispatch System Annual Maintenance License Renewal, Service and Support for ProQA, AQUA, Cardsets, Tech Support and Upgrades Fire

How proposals are evaluated

CriterionWeight / scoring
Price only / Lowest responsive, responsible bidderNot specified

Minimum qualifications

  • Legally authorized to do business in Duval County
  • Proof of applicable local business licenses
  • Experience on similar projects and years of expertise in the area
  • Register with and use the E-Verify system

Documents to include with your response

  • Conflict of Interest Statement
  • Proof of applicable local business licenses
  • Schedule of Participation JSEB Form 1
  • Revised W-9 form

How to submit

Method
Electronic via agency portal
Instructions
All bid submissions must be transmitted electronically through the 1Cloud Supplier Portal.