About this opportunity
AI summaryNaval Supply Systems Command Fleet Logistics Center Norfolk seeks sources to supply, deliver, install, configure, test, and sustain Intelligent Locker Systems and peripherals across 146 designated continental United States military installations. The scope includes commercially supported multi-column lockers, cloud-hosted parcel management software, training, warranty, and annual maintenance services to support secure parcel delivery and retrieval across Department of War service branches. Respondents must submit a Statement of Technical Capabilities addressing past experience, peripheral equipment, proof of DoD Impact Level 4 certification, activation timelines, and sample pricing breakdown. The agency evaluates submissions to determine respondent interest and capability to meet government requirements, and it anticipates a commercial firm-fixed price award with a one-year base period and four one-year options. Interested parties must submit responses and questions to [email protected] by 4:00 PM Eastern.
Scope of work
- New, commercially supported locker assemblies, controllers, electronic access mechanisms, software, mounting hardware, and accessories
- Transportation, delivery, offloading, assembly, anchoring, connection, configuration, testing, and commissioning of each accepted system
- Centralized cloud-hosted parcel management software, real-time tracking, user notifications, audit trail generation, and continuous security patching
- Role-based administrator and user training, operating procedures, as-built site records, warranty information, and help desk escalation paths
- Comprehensive hardware and software warranty, on-site break-fix maintenance, software updates, help desk support, and system monitoring
- Annual remedial and preventative maintenance services at manufacturer recommended intervals
- Centralized program reporting, asset inventory, installation-level status, defects log, and acceptance documentation
- Seamless, cloud-independent integration with Automated Military Postal System (AMPS)
Minimum qualifications
- Federal Risk and Authorization Management Program (FedRAMP) compliance
- DoD Impact Level 4 (IL4) certification
Documents to include with your response
- Statement of Technical Capabilities
- General Information (Company Name, Mailing Address, POCs, business size classification, UEI, CAGE Code)
- Technical Capabilities statement addressing RFI requirements and specific questions
- Evidence of FedRAMP compliance and DoD Impact Level 4 (IL4) certification
- Sample pricing breakdown (locker systems, installation, maintenance, software, ancillary supplies/services)
Key dates
- RFI responses due
- 4:00 PM Eastern Standard Time, Thursday, 12 November 2026
- Initial field delivery and operational activation of twenty-six locker banks
- prior to December 25, 2026
How to submit
- Method
- Instructions
- Submit responses and questions to Contract Specialist Kaitlin O'Brien and Contracting Officer Jessica Thompson at NAVSUP Fleet Logistics Center Norfolk-Mechanicsburg Detachment.
Contract details
- Term
- one (1) one-year base period and four (4) one-year option periods
- Place of performance
- 146 designated military installations in the continental United States (CONUS)
Federal notice details
- Solicitation number
- N0018926INTELLIGENTLOCKERS
- Agency
- Department of Defense
- Buying office
- Dept of the Navy › Navsup FLT LOG CTR Norfolk
- Notice type
- Sources Sought
- Responses due
- Nov 12, 2026, 4:00 PM ET
- Posted on SAM.gov
- Oct 29, 2026
- NAICS
- 561499 · All Other Business Support Services
- Product/service code
- 7E20
- Set-aside
- No Set aside used
- Place of performance
- Mechanicsburg, PA
- Contracting contact
- Kaitlin O'Brien
kaitlin.n.obrien.civ@us.navy.mil - Additional contact
- Jessica Thompson
jessica.a.thompson58.civ@us.navy.mil
Source: SAM.gov. Read the official notice for the complete description and current instructions.
Incumbent and award research
No incumbent history found for this requirement. The notice does not cite a current contract, and no earlier award from this buying office matches it.
Market context
Awards in the same category (All Other Business Support Services). This is not this requirement's award history.
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202 contract awards in this NAICS over the period.
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Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.