About this opportunity
AI summaryThe Department of Homeland Security seeks a contractor to deliver support services per the Ms. L. v. ICE Settlement Agreement for Class members and additional family members. The contractor will assist with contacting Class members, completing Form I-131 and Form I-765 immigration applications, arranging travel, paying transportation and lodging costs, and operating a toll-free Help Desk without offering legal advice. The required place of performance includes contractor facilities in Honduras, Guatemala, El Salvador, Washington D.C., Mexico, Brazil, and other locations as needed. USCIS will monitor the contractor's performance, and the period of performance is to be determined.
Scope of work
- Initial contact and outreach with Class members and additional family members
- Immigration application assistance for Form I-131 and Form I-765
- Assistance with documentation and actions required for country exit
- Assistance with forms and documentation required for entry into the U.S.
- Travel coordination, booking, and payment of transportation, hotel, and escort costs
- Operation of a Help Desk with toll-free numbers for CONUS and OCONUS callers
- Systematic monitoring, evaluation, and reporting, including daily, monthly, and financial reports
- Protection of DHS data, ensuring data security, confidentiality, and annual privacy training
Minimum qualifications
- Contractor must sign a Non-Disclosure Agreement (NDA)
- Contractor must conduct facility screening for any owned and operated sites prior to award
- Contractor must conduct internal screening and vetting of all staff based on internal processes and procedures
Contract details
- Term
- TBD
- Place of performance
- Contractor facilities in Tegucigalpa, Honduras; Guatemala City, Guatemala; San Salvador, El Salvador; Washington D.C. U.S.A., Mexico City, Mexico, and Brasilia, Brazil, and other locations as needed.
Federal notice details
- Solicitation number
- 70SBUR27FOR270005
- Agency
- Department of Homeland Security
- Buying office
- US Citizenship and Immigration Services › Uscis Contracting Office(Erbur)
- Notice type
- Sources Sought
- Responses due
- Nov 11, 2026, 5:00 PM ET
- Posted on SAM.gov
- Oct 30, 2026
- NAICS
- 561990 · All Other Support Services
- Product/service code
- R499
- Place of performance
- Washington, DC
- Contracting contact
- Jeff Bulthuis
jeffrey.s.bulthuis@uscis.dhs.gov
9526978555 - Additional contact
- Rajan Dahal
rajan.dahal@uscis.dhs.gov
Source: SAM.gov. Read the official notice for the complete description and current instructions.
Incumbent and award research
Likely prior awards for this requirement
Likely matchAwarded by the same buying office (70SBUR) with descriptions matching "home country", performed in DC. The notice does not name its current contract, so confirm before relying on it.
| Vendor and award | Value | Ends |
|---|---|---|
| INTERNATIONAL ORGANIZATION FOR MIGRATION70SBUR26P00000013 · HOME COUNTRY SUPPORT SERVICES. THE CONTRACTOR WILL ASSIST THE BENEFICIARIES COVERED BY TH | $2.8M | Mar 31, 2027 |
Market context
Awards in the same category (All Other Support Services). This is not this requirement's award history.
Recent similar awards: Department of Homeland Security, NAICS 561990, performed in DC
| Vendor and award | Value | Ends |
|---|---|---|
| ECO-SHRED, LLC70SBUR25F00000244 · SHREDDING FOR 4 OFFICE OF SECURITY AND INTEGRITY (OSI) OFFICES. | $69,358 | Sep 29, 2027 |
| TRUESHRED, INC.70FA4022F00000155 · THE CONTRACTOR SHALL SUPPLY AND DELIVER SECURE LOCKABLE CONTAINERS, FOR PLACEMENT AT DESIG | $121.6K | Apr 22, 2027 |
| ARCUS GROUP, LLC70US0926F3OTH3001 · ORDER OFF OF IDV FOR PERIMETER ASSETS | $488.3K | Nov 1, 2026 |
| BARRICADE INTERNATIONAL LLC70US0926F3OTH3029 · ORDER ISSUED UNDER USSS IDIQ 70US0926D70092067 FOR PERIMETER ASSETS | $130.7K | Oct 31, 2026 |
Top vendors in this category: Department of Homeland Security, NAICS 561990, since Oct 1, 2024
348 contract awards in this NAICS over the period.
- 1. ARCUS GROUP, LLC$60.2M
- 2. MCCLELLAN BUSINESS PARK LLC$9.6M
- 3. BARRICADE INTERNATIONAL LLC$6.2M
- 4. CHECKMATE GLOBAL, LLC$6.1M
- 5. OSC EDGETECH, LLC$5.5M
Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.