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RFP opportunity

Wheelchair Van and Ambulance Transportation Services for Medical Assistance Recipients

Submission deadlineFeb 24, 2027See documents for time and submission instructions
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About this opportunity

AI summary

The Baltimore County Department of Health seeks a contractor to provide non-emergency wheelchair van and ambulance transportation services 24 hours a day, seven days a week, 365 days a year for eligible Medical Assistance recipients and their escorts. Ambulance transports include Basic Life Support, Advanced Life Support, Specialty Care Registered Nurse, Specialty Care Paramedic, and Neonatal levels of care based on recipient medical need. Only onshore United States organizations are eligible to bid, and performance of the work will take place offsite. Bidders must complete every space in Column B of the specifications document, indicating whether services will be performed exactly as specified or detailing any deviations on supplemental pages. The contract term spans one year. A non-mandatory pre-bid meeting is scheduled for January 27, 2027, and vendors must submit all questions by February 17, 2027.

Buyer and opportunity details

Client
Baltimore County Department of Health

Scope of work

  • Non-emergency wheelchair van and ambulance transportation services
  • Basic Life Support (BLS) ambulance service including bariatric transports
  • Advanced Life Support (ALS) ambulance service
  • Specialty Care Transport (SCT) ambulance service including SCT/RN and SCT/P
  • Neonatal transports (NEO)
  • Wheelchair transports including regular, extra wide, electric, scooter, and specialty
  • Door-to-door and door-through-door service
  • Hospital discharges and patient transfer transports

Minimum qualifications

  • Contractor must directly provide at least 51% of wheelchair and ambulance transports and not subcontract them
  • Minimum of five (5) years experience in transportation services
  • Crew members licensed or certified to perform necessary duties
  • Red Cross basic first aid training certification for appropriate staff
  • Valid permits, licenses, and certificates as required by governing authorities
  • Statement of appropriate insurance and authorization to operate as required by Public Service Commission
  • Background checks for all employees with access to County data upon award and quarterly for new hires
  • Provide at least three references

Documents to include with your response

  • Completed Column B - Bidder's Specifications table
  • Supplemental pages detailing any deviations from County specifications (if needed)
  • Copies of all valid permits, licenses, and certificates
  • Statement of appropriate insurance and authorization to operate from Public Service Commission
  • Evidence of vehicle sanitary and welfare conditions and maintenance schedule
  • Copies of certification for Red Cross basic first aid training
  • Written evidence explaining vehicle operation and suitability
  • Names and contact information of designated key staff
  • At least three references

How to submit

Instructions
The Bidder shall complete EVERY space in COLUMN B - BIDDER'S SPECIFICATIONS column. If the service is not as specified, a full explanation must be given in COLUMN B or supplemental pages detailing deviations.

Contract details

Place of performance
Baltimore County, Maryland
Insurance and bonding
Statement of appropriate insurance and authorization to operate, as required by the Public Service Commission.
Funding
Transportation Grants (Title 10, Subtitle 09, Chapter 19; Health-General Article 2-104(b), 15-10-3, 15-105; 42 CFR 431.53; Title 19 of the Social Security Act)
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