About this opportunity
AI summaryThe Department of Homeland Security seeks a contractor to provide home country support services under the Ms. L. v. ICE Settlement Agreement for class members and additional family members. Requested services include assistance with Form I-131 and Form I-765 immigration applications, international travel booking with minimum four-hour layovers, special travel assistance and escorts, toll-free help desk operations, and formal reporting. Eligibility is limited to onshore United States entities for onsite performance across contractor facilities in Honduras, Guatemala, El Salvador, Washington D.C., Mexico, Brazil, and other designated locations. Vendors can submit proposals digitally via email or online, while the contract term and total budget remain to be determined.
Buyer and opportunity details
- Client
- DHS
Scope of work
- Initial contact and outreach with Class members and additional family members
- Assistance with Form I-131 and Form I-765 applications and subsequent actions
- Assistance with documentation and actions required for country exit
- Assistance with documentation and forms required for U.S. entry
- Coordination and payment of international flights and travel logistics
- Special assistance arrangements including lodging, local transport, escorts, and translation
- Operation of a toll-free help desk for CONUS and OCONUS callers
- Program monitoring, evaluation, and regular operational and financial reporting
Minimum qualifications
- Sign a Non-Disclosure Agreement regarding confidential information
- Conduct facility screening for any contractor owned and operated sites prior to award
- Conduct internal screening and vetting of all staff based on internal processes and procedures
- Submit personnel to required screening and vetting for entrance into U.S. Government buildings
- Provide documentation of required privacy, PII, and data protection training annually
Documents to include with your response
- Non-Disclosure Agreement (NDA)
- Documentation of staff privacy and data protection training
- Report of screening and vetting processes and staff screening status at award
Contract details
- Term
- TBD
- Place of performance
- Contractor facilities in Tegucigalpa, Honduras; Guatemala City, Guatemala; San Salvador, El Salvador; Washington D.C. U.S.A., Mexico City, Mexico, and Brasilia, Brazil, and other locations as needed.