About this opportunity
AI summaryCovered California seeks proposals from onshore U.S. organizations to provide offsite day-to-day maintenance, operational support, and technical services for its enterprise Salesforce, Data 360, and MuleSoft environments. The contractor must supply project management, subject matter experts, agile development, quarterly technical documentation updates, data conversion, and knowledge transfer, as well as a written plan to implement MuleSoft as the enterprise API management tool. Eligible proposers must submit all required administrative documents, narrative responses, attachments, and a total binding cost proposal electronically via email to [email protected]. All questions are due no later than November 5, 2026. Covered California will evaluate submissions in two phases covering administrative requirements and technical criteria alongside cost scores and applicable preferences for a three-year contract term.
Buyer and opportunity details
- Client
- Covered California
- Solicitation No.
- 2026-07
Scope of work
- Salesforce Sales, Service, and Marketing services
- Data 360 services
- MuleSoft services
- Project management and Agile development
- Technical documentation updates
- Knowledge transfer to agency
- Data conversion or updates
- API management leveraging MuleSoft
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Phase One: Administrative Requirements | Not specified |
| Understanding and Approach | Not specified |
| Corporate Qualifications Summary | Not specified |
| Project Team Qualifications | Not specified |
| Past Projects Completed | Not specified |
| Cost Proposal | 300 cost proposal points |
Minimum qualifications
- Certified Salesforce Consulting Partner
- Minimum 3 years demonstrated experience developing Salesforce
- Minimum 3 years demonstrated experience developing and maintaining Salesforce Experience Cloud for government
- Project Manager: minimum 7 years experience implementing/maintaining Salesforce
- Project Manager: minimum 7 years experience with agile methodology projects
- Lead Architect: minimum 6 years experience implementing/maintaining Salesforce and Experience Cloud
- Lead Developer: minimum 4 years experience developing/implementing Salesforce Sales and Experience Cloud
- MuleSoft Developer: minimum 2 years experience developing and implementing MuleSoft
Documents to include with your response
- Proposal Cover Page (Attachment 1)
- Payee Data Record STD. 204 (Attachment 2)
- Contractor Certification Form (Attachment 3)
- Statement of Economic Interests Certification (Attachment 4)
- Bidder Declaration GSPD-05-105 (Attachment 5)
- Proposal Checklist (Attachment 6)
- Generative Artificial Intelligence Risk Assessment HBEX 707 (Attachment 7)
- Proposer Qualifications Form (Attachment 9)
- Staff Qualifications Forms (Attachments 10-14)
- Proposer Reference Forms and Staff Reference Forms (Attachments 15 and 16)
Key dates
- Request for Proposal Release Date
- October 30, 2026
- RFP Questions Due Date and Time
- November 5, 2026, by 2:00 PM
- Responses to Questions Posted By
- November 16, 2026
- Proposal Due Date and Time
- December 1, 2026, by 2:00 PM
- Notice of Intent to Award
- Week of January 4, 2027
- Anticipated Contract Term
- February 1, 2027 to January 31, 2030
How to submit
- Method
- Electronic via email
- Instructions
- Submit proposal electronically via email to [email protected] with RFP 2026-07 in the subject line; PDF format with authorized signatures.
Contract details
- Term
- Initial term of three (3) years from February 1, 2027 to January 31, 2030, with up to two (2) additional option years.
- Estimated value
- Not to exceed $4,500,000.00 for the initial 3-year term; total contract amount not to exceed $7,500,000.00 if all option years are exercised.
- Insurance and bonding
- Certificate of Liability Insurance, Proof of Workers' Compensation Liability Insurance, Proof of Automobile Liability Insurance including non-owned auto, and Proof of Professional Liability Insurance.