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RFP opportunity

Homeless Mobile Outreach Services for the City of Oakland

Submission deadlineDec 4, 2026See documents for time and submission instructions
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About this opportunity

AI summary

The City of Oakland Office of Homelessness Solutions seeks qualified USA-based firms to provide mobile, street-based outreach services to individuals and families experiencing unsheltered homelessness. Selected contractors will deliver person-centered, trauma-informed, culturally responsive, and housing-focused outreach to individuals living in encampments, vehicles, RVs, sidewalks, tents, public rights-of-way, and other unsheltered locations under a two-year contract. Interested parties may attend a voluntary pre-proposal meeting on November 16, 2026, at 11:00 a.m. PT via Microsoft Teams or phone. Vendors must submit all questions by November 17, 2026, and deliver final proposals by Friday, December 4, 2026, at 2:00 p.m. PT.

Buyer and opportunity details

Client
City of Oakland

Scope of work

  • Participate in Encampment Management Team operations planning and align field deployment with the operations calendar
  • Conduct mobile, trauma-informed street outreach and ongoing engagement with unsheltered residents
  • Connect individuals experiencing unsheltered homelessness to interim housing, permanent housing pathways, Coordinated Entry, and supportive services
  • Support City-directed encampment activities including cleanings, closures, emergency operations, and site assessments
  • Educate residents on City encampment policies, health, safety, and encampment site compliance
  • Provide hygiene, harm reduction, weather-related, and cleanup supplies when available
  • Support inclement weather response during cold, rain, heat, or other emergency conditions
  • Track outreach activities, referrals, and encampment support in HMIS, ESRI, or other City-approved systems

How proposals are evaluated

CriterionWeight / scoring
Technical Proposal - Relevant Experience70 Maximum Points
Cost/Fee Proposal30 Maximum Points
L/SLBE Certified Business Participation5 Maximum Points
Interviews of Short-Listed Firms100 Maximum Points

Minimum qualifications

  • Experience on at least three (3) projects providing services
  • Registered in iSupplier system
  • Proposed Project Manager must be a full-time employee of the prime contractor
  • Sub-consultant Project Manager must be a full-time employee and currently licensed in the State of California
  • Demonstrated ability to provide experienced street outreach staff, supervision, and program management
  • Experience using HMIS and ESRI for data entry and collection

Documents to include with your response

  • Technical Proposal
  • Cost/Fee Proposal with complete list of all staff hourly rates by category
  • Resumes of proposed principal-in-charge and Project Manager(s)
  • Schedule E (Project Consultant Team)
  • Schedule E-2 (Oakland Workforce Verification Form, if seeking preference points)
  • Schedule O (City of Oakland Campaign Contribution Limits Form)
  • Schedule Q (Insurance Requirements / Proof of Insurance)
  • Copy of current business license and local business certificate for LBEs/SLBEs
  • Schedule M, Part A (Independent Contractor Questionnaire)
  • Schedule Z (Certification of Debarment and Suspension)

Key dates

Voluntary Pre-Proposal Meeting
MONDAY, NOVEMBER 16, 2026 at 11:00 a.m., PT
Deadline for Questions
Tuesday, November 17, 2026, by 2:00 p.m., PT
Proposal Submittal Deadline Date and Time
Friday, December 4, 2026 no later than 2:00 p.m., PT
Evaluation of Rankings
December 2026 – January 2027
Contract Award
April 2027

How to submit

Method
Electronic via iSupplier portal
Instructions
Submit through the City of Oakland iSupplier portal before 2:00 p.m. PT. Email and hard copy submittals will not be accepted. All proposals must include project name, submittal date, and due time.

Contract details

Term
Two (2) years and nine (9) months
Set-aside / preference
20% L/SLBE participation requirement (10% local / small local business enterprise)
Place of performance
Oakland, California
Insurance and bonding
Commercial General Liability of $2,000,000 each occurrence; Automobile Liability of $1,000,000 each accident; California statutory Workers' Compensation; Sexual/Molestation/Abuse insurance of $1,000,000 each occurrence and $1,000,000 aggregate; Professional Liability/Errors and Omissions, Pollution Liability ($1,000,000), Cyber, and Commercial Crime if required.
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