Business Process Mapping Services for Government Authority in Tempe

The buyer seeks a vendor to provide offsite business process mapping services for a government authority located in Tempe, Arizona. The contractor must develop current-state maps of specified business processes using interviews, group discussions, metric reviews, and policy analyses, identifying inputs, workflows, swim lanes, bottlenecks, and cycle times. Additionally, the contractor must design future-state maps and deliver detailed recommendations for process improvements that reduce errors, cycle times, and complexity while enhancing the student experience. Eligible bidders are limited to onshore United States organizations. Proposals may be submitted digitally via email or online, and all questions must be submitted no later than November 13, 2026. The resulting contract will have a one-year performance period.