KnowBe4 Security Awareness Training Subscription Services for the City of Jacksonville

The City of Jacksonville seeks bids for FY27 KnowBe4 security awareness training subscription services. The contractor must provide 6,200 units of the KnowBe4 Security Awareness Training Subscription Advanced for offsite performance over a one-year contract term. Eligibility is restricted to onshore USA entities only. Contractors must maintain required insurance coverages, including Florida workers' compensation, commercial general liability, business auto, and umbrella liability policies, and note all specification deviations in writing at submission. Vendors must submit responses through the City's e-procurement system, 1Cloud, with pricing remaining firm for the first year. Unit prices govern evaluation, and prompt payment discounts under thirty days will not be considered in determining the low bid.