About this opportunity
AI summaryThe buyer requests information regarding a workflow and ticket management system under RFI notice 11316027N0001EOP. Interested parties should consult the attached document for full details and specific submission instructions.
Scope of work
- Solution platform recommendation and deployment planning
- Customer requirements gathering and system configuration
- System testing
- Staff training
- Self-serviced boards, projects, and workflows for non-technical users
- On-premises deployment in Docker container(s) hosted in Kubernetes using a PostgreSQL database
- Desktop and mobile interfaces accessible via SSO-enabled access (MS Entra ID)
- Email integration for ticket creation, updates, and notifications
Documents to include with your response
- White paper describing capability to meet requirements
- Description of Solution architecture
- Design of Solution and UI integration
- Rough Order of Magnitude cost for software deployment
- Rough Order of Magnitude cost for support and proposed team description
- Previous corporate and Federal Government experience
- High-level project schedule with weekly implementation timeline
- Acquisition approach details including SAM.gov UEI and GWAC vehicles
Key dates
- Questions due
- November 23, 2026 11:00am EST
- Proposals due
- December 3, 2026 at 11:00am EST
How to submit
- Method
- Instructions
- Send responses via email to specified agency email addresses. Submissions must be a white paper not exceeding 4 pages single spaced, 12-point type, 1-inch margins on 8 1/2 inch X 11 inch paper, and 5 MB total email limit.
Federal notice details
- Solicitation number
- 11316027N0001EOP
- Agency
- Executive Office of the President
- Buying office
- EOP - Office of Administration
- Notice type
- Sources Sought
- Responses due
- Dec 3, 2026, 11:00 AM ET
- Posted on SAM.gov
- Nov 3, 2026
- Place of performance
- Washington, DC
- Contracting contact
- Timothy Lazatin
timothy.j.lazatin@oa.eop.gov
2023956538 - Additional contact
- Travis Kelson
Travis.T.Kelson@oa.eop.gov
Source: SAM.gov. Read the official notice for the complete description and current instructions.
Incumbent and award research
No incumbent history found for this requirement. The notice does not cite a current contract, and no earlier award from this buying office matches it.
Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.