About this opportunity
AI summaryThe Asia Pacific Foundation of Canada seeks a contractor to deliver a user experience review and redesign recommendations for its Drupal-based website, asiapacific.ca. The scope encompasses discovery and analytics audits, heuristic evaluations, audience research, a revised information architecture, content models, wireframes, high-fidelity responsive designs, and an implementation roadmap. The project excludes back-end or front-end development, content migration, and brand identity redesign. Eligibility is restricted to onshore entities located in Canada. Proposals must not exceed 20 pages and must include a work plan, named team members, three comparable project references, and a detailed cost breakdown. The total budget cannot exceed C$30,000 inclusive of professional fees. Contractors must email submissions as a single PDF to [email protected] by November 23, 2026, at 5:00 p.m. PT, with written questions due by November 2, 2026.
Buyer and opportunity details
- Client
- Asia Pacific Foundation of Canada
- Solicitation No.
- APFC-2026-UX-01
Scope of work
- Discovery findings, analytics summary, heuristic evaluation report, and content/taxonomy audit
- Competitive and comparative review of 4–6 peer organizations
- Primary user research across 5 core audience segments, including personas and audience segmentation
- Consolidated UX findings report with prioritized issues supported by evidence
- Proposed information architecture, full sitemap, and content model with search/filtering recommendations
- Wireframes for key templates and responsive treatment for mobile and tablet breakpoints
- High-fidelity designs for a minimum of four templates and design system foundations in Figma
- Phased implementation roadmap, developer handover session, and final presentation to leadership
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Demonstrated understanding of APF Canada’s mandate, audiences, and challenge | 20% |
| Quality, rigour, and appropriateness of proposed methodology | 25% |
| Team qualifications and relevant experience | 20% |
| Portfolio quality –evidence of both research depth and design craft | 15% |
| Bilingual and accessibility capability | 10% |
| Value for money | 10% |
Minimum qualifications
- French-language research capacity with a francophone moderator or qualified support
- Accessibility expertise complying with WCAG 2.1 Level AA minimum
- Ability to comply with PIPEDA and applicable provincial privacy legislation
Documents to include with your response
- Cover letter (1 page)
- Understanding of the assignment
- Proposed approach and methodology
- Work plan and schedule
- Team details, roles, time allocation, CVs, and subcontractors
- Relevant experience with three comparable projects and client references
- Portfolio samples demonstrating research rigour and design quality
- Bilingual and accessibility capability description
- Detailed budget with cost breakdown, day rates, and estimated hours
- Assumptions, exclusions, and requirements of APF Canada
Key dates
- Date issued
- October 22, 2026
- Questions due
- November 2, 5:00 p.m. PT
- Answers posted to all proponents
- November 6, 2026
- Proposals due
- November 23, 2026, 5:00 p.m. PT
- Shortlist notified
- December 2, 2026
- Shortlist interviews (virtual)
- December 6-10, 2026
- Contract awarded
- December 16, 2026
- Project kickoff
- January 6, 2027
- Final delivery
- April 26, 2027, 5 p.m. PT
How to submit
- Method
- Instructions
- Submit proposals as a single PDF to the specified email address with subject line 'APFC-2026-UX-01 – [Proponent Name]'. Proposals must not exceed 20 pages excluding appendices, CVs, and portfolio samples.
Contract details
- Term
- 14–18 weeks from kickoff
- Estimated value
- not to exceed C$30,000
- Insurance and bonding
- Commercial general liability insurance of not less than C$2,000,000 CAD and professional liability (errors and omissions) insurance of not less than C$1,000,000.
- Funding
- public funding