About this opportunity
AI summaryThe City of Philadelphia Water Department, through the Office of Innovation and Technology, requests proposals for consulting services to support and configure IBM's Maximo Application Suite asset management system. Required work includes maintenance and inventory management support, system integration with SCADA, Workday, Esri ArcGIS, PMIS, and mobile devices, dashboard development, updated data hierarchies, and ongoing production environment troubleshooting, fixes, and customizations. Only onshore USA organizations are eligible to bid, and performance of the work will be offsite. Applicants must attend a mandatory Microsoft Teams pre-proposal meeting on November 18, 2026, at 12:00 PM local time and submit all questions by December 4, 2026, at 5:00 PM local time. Applicants must submit proposals electronically on eContract Philly by January 29, 2027, at 5:00 PM local Philadelphia time. The submission must include a fixed-price cost proposal, and the City will evaluate proposals in part on the adequacy of the proposed project documents.
Buyer and opportunity details
- Client
- CITY OF PHILADELPHIA Office of Innovation and Technology for the Philadelphia Water Department
Scope of work
- Ongoing support and configuration of IBM Maximo Application Suite
- Evaluate data conversions or interfaces and integrations to existing Water Department systems
- Help desk support services
- Evaluation, support, and maintenance of mobile software solutions including updates and administrator training
- New report development developed in native report writers
- Training for end users, power users, administrators, and database administrators
- Scheduler and planner training and inventory management courses
- Facilitation of users group meetings to collect feedback on new requirements
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Superior ability or capacity to meet particular requirements of contract and needs of City | Not specified |
| Superior prior experience of Applicant and staff | Not specified |
| Demonstrated ability to provide Services and Deliverables comparable to those requested | Not specified |
| The Applicant's financial and technical qualifications to perform the work | Not specified |
| Benefit of promoting long-term competitive development and allocation of experience | Not specified |
| Lower cost | Not specified |
| Anticipated long-term cost effectiveness | Not specified |
| Meets prequalification requirements as set forth in this RFP | Not specified |
| Applicant's Local Impact or LBE certification | Not specified |
Minimum qualifications
- References from at least three governmental entities for comparable services within the last three years
- Submission of detailed qualifications and experience of all key personnel assigned to project
- Financial statements for the two years preceding the statement required year
- A bank reference
Documents to include with your response
- Table of contents
- Section 1 Identification of Applicant
- Section 4 Methodology and Project Documents
- Appendix A Resumes of key staff
- Appendix B Cost Proposal
- Appendix C Completed S&P Form
- Appendix D Tax Status and Clearance Statement Form
- Appendix E Local Business Entity or Local Impact Certification
- Mandatory contracting demographic disclosure filing online if contract is at or over $99,000
- Affidavit for Business, Corporate and Slavery Era Insurance Disclosure
Key dates
- RFP Date
- November 5, 2026
- Pre-Proposal Meeting (Mandatory)
- November 18, 2026, 12:00 PM (Local Philadelphia Time)
- Deadline for Questions
- December 4, 2026, 5:00 PM (Local Philadelphia Time)
- Deadline for Receipt of Proposals
- January 29, 2027, 5:00 PM (Local Philadelphia Time)
How to submit
- Method
- Electronic via eContract Philly
- Instructions
- Upload documents to eContract Philly; files larger than 8 MB must be separated into smaller documents; sign and submit online before deadline
Contract details
- Insurance and bonding
- General Liability Insurance written on an occurrence basis naming the City, its officers, employees, and agents as additional insureds; Professional Liability; Workers' Compensation / Other states insurance including Pennsylvania. Original certificates must be submitted to Risk Management Division at least 10 days before work begins.