Customer Identity and Access Management System for the Insurance Corporation of British Columbia

The Insurance Corporation of British Columbia seeks a vendor to provide a modern, scalable, cloud-native customer identity and access management platform supporting customer, partner, and representative access to digital services. The offsite scope covers business-to-consumer, business-to-business, and business-to-business-to-consumer use cases, featuring self-service profile and credential management, enterprise system integration, API-driven omnichannel authentication, schema governance, analytics, single sign-on, and delegated authorization. Work will span a five-year contract period. Only onshore Canadian organizations may bid, and joint ventures are not permitted. Proponents must submit all enquiries through Euna Procurement by December 01, 2026, and deliver complete proposals through the platform by December 8, 2026. ICBC will evaluate proposals against stated criteria, automatically reject submissions failing mandatory requirements, and may conduct interviews, presentations, and security risk assessments.