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Victim Notification System Platform with Monthly Application Support and Hosting

Buyer
Ontario Shared Services
Place of performance
Ontario
Submission deadline
Dec 7, 2026

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What the buyer needs

AI summary

Ontario Shared Services, on behalf of the Ministry of the Solicitor General, requests bids for a modernized Victim Notification System platform with monthly application support and hosting to replace the current interactive voice response solution. The requested platform must be secure, scalable, and user-centric, supporting both automated and manual notifications to registrants regarding status changes of accused persons or offenders under provincial supervision. Only onshore Canadian organizations are eligible to bid, and the vendor will perform the work offsite. Prospective bidders must submit bids by December 7, 2026, at 11:00:00 AM EST.

Scope of work

  • Establish and deliver a modernized Victim Notification System (VNS)
  • Replace the current interactive voice response (IVR) solution
  • Provide a secure, scalable, and user-centric platform
  • Support automated and manual notifications to registrants regarding status changes of accused persons or offenders
  • Provide monthly application support and hosting
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