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OpenSolicitation VA- 26-00082605

RFI for Brand Name or Equal Qualtrics Survey Services and Sestek Virtual Agent

Buyer
Department of Veterans Affairs
Place of performance
Offsite (Vendor needs to carry work in their office premises)
Submission deadline
Nov 18, 2026

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What the buyer needs

AI summary

The Government is issuing a Request for Information for planning purposes only to identify vendors capable of providing Brand Name or Equal Qualtrics Survey Services and Brand Name or Equal Sestek Virtual Agent. The requested Software as a Service solution includes survey support—such as sample panel provision, respondent remuneration management, redemption tracking, CSV data delivery, and monthly reporting—alongside continuous monitoring scans, security artifacts, and monthly Plan of Action and Milestones reports. All responsible onshore USA organizations may respond, and the Government may use the submissions to make set-aside decisions for certified Service-Disabled Veteran-Owned Small Businesses. Responses must not exceed 10 pages, exclude marketing materials, and detail company information, existing contract vehicles, relevant corporate experience, and specific capabilities to meet the draft Product Description. Interested vendors must email responses up to 5 MB to [email protected] and [email protected] by November 12, 2026, at 10:00 AM EST, using the subject line "RFI – Qualtrics FedRAMP Survey Services." No funds are authorized for this effort, and vendors may include technical questions in their response but may not direct questions to the customer.

Scope of work

  • Brand Name or Equal Qualtrics Survey Services
  • Brand Name or Equal Sestek Virtual Agent
  • Cloud based integrated digital experience solution
  • Survey-related support including sample panel provision, respondent remuneration management, redemption tracking, CSV data delivery, and monthly reporting
  • Software as a Service (SaaS) application hosted on cloud infrastructure
  • Continuous monitoring activities including scans, security artifacts, and monthly Plan of Action and Milestones (POAM) reports

Minimum qualifications

  • Onshore (USA organization Only)
  • SAM.gov Unique Entity ID
  • For VOSB and SDVOSBs, proof of certification in the Small Business Administration's (SBA) VetCert database

Documents to include with your response

  • Company information (name, address, POC, phone, fax, email, business size/status, NAICS, socioeconomic data, SAM.gov UEI)
  • Existing Government contractual vehicles (GWAC, FSS, MAC, etc.)
  • Summary of capability to meet the requirements in the draft PD
  • Corporate experience or expertise with specific examples or references (agency, POC, dollar value, contract number)
  • Small business set-aside intent and ability information (for small businesses)
  • Technical comments or recommendations on the draft PD (if applicable)

How to submit

Method
Email
Instructions
Submit via email to the Contract Specialist and Contracting Officer with subject line 'RFI – Qualtrics FedRAMP Survey Services'. Maximum 10 pages (plus up to 3 additional pages for technical comments/recommendations), 5 MB email file size limit.