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OpenSolicitation PD 26-27.002

Web-Based Misdemeanor Community Corrections Case Management Software System

Buyer
Escambia County
Place of performance
Offsite; serving two Escambia County Corrections locations in Pensacola, FL
Submission deadline
Dec 17, 2026

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What the buyer needs

AI summary

Escambia County Corrections Department seeks proposals from qualified onshore U.S. contractors to provide a 24/7 web-based Misdemeanor Community Corrections Case Management Software System. The system must support accounting, check diversion, community service, misdemeanor probation, pre-trial diversion, and pre-trial release, including case notes, automated case assignment, caseload management, electronic monitoring, fee and restitution tracking, payment processing, digital signatures, document storage, notifications, mobile field reporting, multi-factor authentication, and data encryption. A pre-bid meeting will take place on November 19, 2026, and all questions are due by December 3, 2026. Proposals must be submitted electronically via the county's ProcureNow portal by December 17, 2026, at 10:00 a.m., preferably in PDF format, and must include required insurance documentation and a Scrutinized Companies Certification. The county will evaluate proposals in multiple phases, starting with an initial review against scoring criteria to shortlist the most qualified firms, followed by potential interviews or oral presentations. The solicitation references a 3+1+1 term, and the budget is not specified.

Scope of work

  • Centralized offender records management and case management
  • Financial accounting, payment processing, and restitution tracking
  • Community service tracking and electronic monitoring support
  • Electronic document imaging, storage, and digital signatures
  • Audit, real-time reporting, analytics, and dashboard functionality
  • Software licensing, configuration, customization, and data migration
  • User acceptance testing, training services, and go-live support
  • Ongoing technical support and system maintenance

How proposals are evaluated

CriterionWeight / scoring
Contractor Experience and Key Personnel10 Points
References and Facility Contacts15 Points
Technical Approach and Scope of Services40 Points
Cost Proposal10 Points
Implementation Plan10 Points

Minimum qualifications

  • Minimum five (5) years providing similar case management software services
  • Customer support and implementation personnel with at least three (3) years experience
  • Authorized and registered to do business in the State of Florida
  • Compliance with CJIS, HIPAA, Florida public records, and cybersecurity standards
  • Compliance with FMJS, FCAC, and NCCHC standards at implementation
  • Assigned staff must pass FBI and FDLE fingerprinting and background checks
  • Registered with E-Verify pursuant to Section 448.095, Florida Statutes

Documents to include with your response

  • References Form (five current references)
  • Deletion of Records Form
  • Cone of Silence Vendor Certification
  • E-Verify Certification
  • Anti Human Trafficking Affidavit (HB7063)
  • Conflict of Interest Form
  • Drug-Free Workplace Form
  • Scrutinized Companies Certification
  • Software Assessment Application Questionnaire
  • Copy of current Required Insurance declaration page or carrier letter

How to submit

Method
Electronic via OpenGov e-procurement portal
Instructions
Submit one electronic file in PDF format (Word or Excel acceptable if applicable) to https://secure.procurenow.com/portal/escambiacountyfl.