Outsource of Service Areas for Section 8 Housing Choice Voucher Program

Volusia County is outsourcing specific service areas to support its Section 8 Housing Choice Voucher Program operations. The county administers 332 vouchers in Volusia County, Florida. The services to be outsourced include Case Management, Call Center Services, Waiting List Management, and Technical Assistance. Case Management and Call Center Services are expected to be requested immediately. Other service areas will be requested on an as-needed basis throughout the contract period. These services are essential for the effective operation of the Housing Choice Voucher Program.