What the buyer needs
AI summaryThe North Carolina Department of Health and Human Services seeks a Contract Lifecycle Management System. This cloud-based platform will manage Medicaid-related contracts from intake through closeout. The system must integrate with existing state technologies, automate workflows, and ensure robust vendor performance monitoring. It needs to meet stringent security and compliance requirements. Proposals are due by November 6, 2026, at 2:00 PM ET. Vendors must submit proposals through the Ariba Sourcing Tool, bearing the risk for any late submissions. The state will award the contract to the vendor providing the best value, considering both price and non-price factors. Vendors must meet minimum qualifications to be considered.
Scope of work
- Secure, cloud-based Contract Lifecycle Management System (CLMS) platform
- Implementation, training, documentation, ongoing support, and maintenance
- Data migration of over 250 active contracts (approximately 257 GB)
- Document remediation, OCR, deduplication, and metadata cleansing
- Integration with MS Office 365, SharePoint, Adobe, and DocuSign
- Optional integrations with ServiceNow and North Carolina Financial System (NCFS)
- System demonstrations limited to two hours in Vendor's hosted environment
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Best Value to the State | Not specified |
| Business and Technical Specifications (including live demonstrations) | Not specified |
| Total Cost of Ownership (inclusive of options) | Not specified |
Minimum qualifications
- Minimum of five (5) years combined experience providing similar CLMS solutions within the past five years
- Financial condition and ability to meet RFP requirements
Documents to include with your response
- Properly executed copy of Addendum 1 and Addendum 3
- Federal ID Number or Social Security Number page
- Attachment E: Cost Form (Cost Proposal Workbook)
- Attachment H: Vendor References/Past Performance
- Attachment I: Financial Review Form
- Attachment K: Vendor Key Personnel
- Attachment T: Technical / Management Proposal
- Attachment Y: Minimum Qualifications
- Attachment AC: GenAI Disclosure and Fact Sheet
- Attachment AD: Legal Grounds for Marking Information Confidential
How to submit
- Method
- Electronic via the Ariba Sourcing Tool
- Instructions
- Submit via Ariba Sourcing Tool by Proposal Due date and time. No overall page limit for Technical / Management Proposal; follow Attachment T format.