What the buyer needs
AI summaryFulton County is soliciting proposals for Alternative Senior Transportation Services. The selected bidder will coordinate and administer these services for eligible ambulatory seniors within Fulton County. The selected bidder must establish operations within four weeks of the Notice to Proceed. Acceptable service models include broker services, direct TNC platform, phone-dispatch concierge, assisted-ride provider, managed transportation platform, or a hybrid mode. Proposals are due by Monday, November 16, 2026, at 11:00 A.M. A pre-proposal conference is scheduled for Wednesday, October 28, 2026, at 10:00 A.M. Submissions must be made electronically through BidNet Direct. Required submittals include a technical proposal, contract compliance documents, purchasing forms, and a cost proposal.
Scope of work
- Coordinate Alternative Senior Transportation Services using Transportation Network Companies (e.g., Uber, Lyft)
- Establish operations, configure systems, and finalize TNC integrations within four weeks of Notice to Proceed
- Provide automated trip ordering, rider notifications, end-to-end tracking, and $1.00 cost-share payment processing
- Enforce monthly trip allowances and road-network mileage limits for medical and community trips
- Ensure TNC partners maintain continuous safety monitoring, insurance, and zero-tolerance drug/alcohol policies
- Maintain a comprehensive Contingency Plan for uninterrupted service
- Provide secure, real-time backend operations dashboard and exportable reporting
- Supply a comprehensive Standard Operating Procedures Manual
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Qualifications of Key Personnel | 20% |
| Relevant Project Experience/ Past performance | 20% |
| Availability of Key Personnel | 18% |
| Cost Proposal | 15% |
Minimum qualifications
- Compliance with Georgia Security and Immigration Compliance Act
- Professional license required by state law for work performed, if applicable
- Financial responsibility documentation including balance sheets, credit reports, line of credit, and notarized non-bankruptcy statement
Documents to include with your response
- Technical Proposal
- Cost Proposal (Exhibit 2)
- Form A: Georgia Security and Immigration Contractor Affidavit and Agreement
- Form B: Georgia Security and Immigration Subcontractor Affidavit
- Form C: Disclosure Form & Questionnaire
- Form D: Local Preference
- Form E: Service Disabled Veterans
- Exhibit A: Promise of Non-Discrimination
- Exhibit B1: Schedule of Intended Subcontractor Utilization and Exhibit B2: Subcontractors & Suppliers Form
- Exhibit C: Subcontractor Contact Form and Insurance and Risk Management Signature Page
How to submit
- Method
- Electronic via BidNet Direct
- Instructions
- Submit one (1) original, signed and dated proposal response in PDF format electronically online through BidNet Direct at https://www.bidnetdirect.com/georgia/fultoncounty.