Customer and Records Administration Services

The government authority in Tallahassee, Florida, seeks a vendor to deliver customer and records administration services. The buyer requires recordkeeping and account administration, debit or prepaid card functionality, customer service and participant support, investment option administration, and fraud prevention with financial controls for agency accounts. Vendors must perform all work offsite and provide recent performance standards for each channel in similar programs. Only USA-based organizations are eligible to bid on this opportunity. The buyer requests proposals to determine the budget. Bidders must submit all questions no later than October 9, 2026.